Where do I register?
You can register online at Contact us if you have difficulty registering at
How do I register online?
Fill out a valid email address, select your race and click ‘continue’ to start the registration process. If you have previously registered a race with Active.com, the registration system may ask for your password to collect your personal data from their database. Once you have completed your registration and made your credit card payment, a confirmation email will be sent to your email address.
Start your online registration at Contact us if you have any difficulty registering at
Can I make changes to my registration?
Return to the registration page and log on to your registration by clicking “already registered?” to make changes to your registration. You can make your changes online till August 16, 2009. Contact us at vietnamtriathlon@metasport.com, if you are unable to make the changes online.
I am unable to race due to illness/injury. Can I get a refund?
Once the registration form has been processed, there will be no fee refund for the participants who, for whatever reason, eventually do not take part.
Do I have to qualify to enter the event?
No, as long as you are fit, healthy and capable of completing the event anyone can enter.
When is the entry deadline?
Registration will be closed once the race reaches maximum capacity or 28 August 2011.
Can I transfer my entry to another athlete if I choose not to race?
Individual race entries are non-transferable. Any person doing so will be held responsible in case of an accident arising from or provoked by the other person during the race. The Organisers reserve the right to exclude both parties from future events.
Can I enter on race morning?
There are absolutely NO entries taken on race day! Registration will close once the race reaches maximum capacity or 28 August 2011.
What do I do with my timing chip when the race is over?
All chips will be collected at the finish line by race staff. Please return your chip to the medical team if you do not start or finish your race.
What if I accidentally take my timing chip home with me?
Please mail the timing chip to MetaSport, 10B Institution Hill, Sigapore, 239665.
Where and when are the medal presentations?
Medals are handed to every finisher at the finish line. A relay finisher will receive a medal for each team member.
What if I am a winner in one of the categories, and will not be attending the Awards Dinner?
Collect your trophy from the race office post or prior to the Awards Dinner if you can’t collect it at the Awards Dinner.
Where can I find my results?
Official times will be posted at www.vietnamtriathlon.com within 48 hours
I have a protest/complaint/suggestion.
Please proceed to the race office within one hour after the race.
What do I need to bring with me to the race registration?
Please bring a copy of your registration confirmation, and a photo ID (passport or driver’s license) to the race kit collection counter for verification and collection of your race kit and goodie bag.
Do I need to collect my race kit in person or can I send somebody to collect it on my behalf?
If you are unable to collect the race kit in person, you may appoint a representative. The representative must present a photocopy of the participant’s photo ID (passport or driver’s license) to the race kit collection counter for verification and collection of race kit and goodie bag.
Is the race briefing compulsory?
Yes the briefing is compulsory to ALL athletes as important information will be included. Missing the briefing leaves you at risk of missing vital information that may not be covered in the race booklet.
Where do I get my official event T-Shirt?
You will receive your t-shirt at race kit collection.
Where do I get my timing chip?
Timing chips are included in the race kit and given out at race registration.
Where do I pin my race number?
You have to wear your race number on the back of your shirt during the cycle section and on the front of your shirt during the run section.
Where is the transition area?
The transition area is at the lawn in front of the beach of Swiss-Belhotel Golden Sand Resort and Spa.
Where do I pick up my race number if I don’t have one?
You can pick up your race number at the race kit collection.
Can I race with an MP3 or other music player?
At no time during the competition are headphones permitted, as stated in the rules and regulations. Participants wearing such items will be disqualified.
What are the age restrictions?
Participants racing in the Kid’s distance triathlon must be between 7 and 14 years old on race day to compete in the race.
Participants in the Olympic Distance Relay must be 16 yrs old & above on race day.
Participants racing in the Olympic Distance Triathlon individually must be 18 years old and above on race day to compete in the race.
What is in my race kit?
Your race kit consists of:
- 1 x Swim Cap
- 1 x Timing Chip (to be worn around your left ankle)
- 2 x Race Bibs (to be worn on the back during the bike leg; and on the front during the run leg)
- 1 x Bike Tag
What are the wave starts?
We do not have wave starts for this race.
What are the considerations for a swimmer who gets in trouble during the event?
Swimmers in difficulty shall signal by raising an arm to the escorting boats/canoes for assistance. Once assistance is rendered, the competitor must retire from the competition.
Are wetsuits permitted?
No, wetsuits are not allowed.
Where is the lost and found?
Lost and found items will be taken to Race HQ.
My results are incorrect or not showing!
Please contact us at and we will look into your results.
Who do I contact if I have feedback?
Please email Tribob at if you have any feedback or questions
